Custom Hair Colour Set Reviews
642 Client Reviews
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Grey
It does not eliminate my grey
Response From Our Experts
Jim - Thank you for your feedback on your color. Here at Colorsmith, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Colorsmith 100% Color Satisfaction Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out!
Good
Did what I wanted, but I want it more for my beard
Response From Our Experts
Jason - Thank you for sharing your feedback. Everything our clients’ say is truly valued and we look forward to hearing from you in the future!
The color turned out too dark.
The color turned out too dark. It needs to be a little bit lighter.
Response From Our Experts
Douglas - Thank you for your feedback on your color. Here at Colorsmith, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Colorsmith 100% Color Satisfaction Guarantee and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out!
Response From Our Experts
Daniel - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Too dark
Ordered initially & tint was perfect. Somehow second order tinted much darker.
Response From Our Experts
Albert - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Partners in Color to resolve your concern. Please let us know if there is anything else we can do to help!
Didn't Color All Gray Hair
I like the product, but the color didn't take to sides of my head.Would like al the gray covered.
Response From Our Experts
Alan - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Colorsmith 100% Color Satisfaction Guarantee seriously. Please be on the lookout for an email from our Partners in Color to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right!
Crazy that you do not include any option for comments or improvements. Big FU
You need a section for us to send you possible improvements and comments. You are not perfect - IF YOU WANT ADVICE ASK FOR IT. 1) Make two sets of Gloves AND make Pre-color-Prep coloring" and "Applicaton" 2) Goatees, mustaches, sideburns and some sections turn great much faster than the majority of hair on your head. Especially when wearing shorter hair. ***Include a set #3 called "touch ups" With a small one oz bottled gloves You packaging and slogan should be something like " easy as One Two Three. #1 PREP #2 APPLICATION, #3 EASY TOUCH UP. FINAL AND MOST IMPORTANT IMPROVEMENT - design a better box. It was TERRIBLE. UGLY and CHEAP. Hire a designer that knows packaging. That was your number one problem. It arrived in a cheap box, difficult to open. No thought or branding whatsoever. Your client has a bit more money, is certainly stylish and trusts his brand. Not your box. It looks like a dollar store find. Make your image something I crave. I threw that terrible, awkward glossy box away as quickly as I could into the dumpster. I don't have cheap crap on my quartz counters. You wanna be the best... don't look like K-Mart
Response From Our Experts
Don - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Colorsmith Partners in Color to resolve your concern. Please let us know if there is anything else we can do to help!
Qualität
Qualität die natürlich aussieht!! Gut kombis.
Coloration absolument parfaite
Dernières dix ans j'ai essayé tellement des colorations naturelles, et j'ai été toujours déçu, car au bout d'une semaine un jaunissent des cheveux apparaissent. Chez Colorsmith,cet effet n'existe pas, même après 30 jours. La couleur est naturelle, et telle que j'ai commandé. J'ai fait un ajustement de couleur après la première coloration, et j'ai reçu ma commande avec la couleur exactement qui j'ai voulu. Toutes les produits sont très haut de gamme, et je suis très content d'avoir trouvé en fin ce que j'ai voulais. Tout est parfait. Les produits, l'emballage, le service clients, le rapidité d'envoi. Le prix pour une excellence totale.
Coloration
Très satisfait de ma commande.